We are sorry to see you go 🙁

If you have any problems with the app, please reach us via support chat on the app or email: hello@hologem.app


Subscriptions are billed by Apple and Google. So refunds follow Apple’s, and Google Play’s policy. You can request one from your purchase history. We are not authorized to manage them.

You can request a refund depending on the store where you purchased your HoloGem subscription.

If you subscribed through the App Store:
Refund requests are reviewed and processed directly by Apple. You can submit your request through Apple’s refund request page.

If you subscribed through Google Play:
If your purchase was made within the last 48 hours, you can submit a refund request directly through Google Play.

If more than 48 hours have passed, please contact us and we’ll be happy to assist you with your request.

Refund eligibility is determined according to Apple’s or Google Play’s applicable refund policies.